1. About HYRO Technologies
HYRO Technologies FZE provides business software solutions including Gym Management Software, Spa & Salon Management Software and Accounting Software, together with related implementation, training and support services.
2. Website Use
You may use this website to learn about our software, request demonstrations, submit enquiries and contact our team.
You must not misuse the website, attempt unauthorized access, interfere with its operation or use it for unlawful purposes.
3. Software Demonstrations
Software demonstrations are provided to help prospective customers understand HYRO products and available features.
Demonstration environments, sample information and screenshots may differ from a customer's final configured software.
4. Software Trials
Where a software trial is provided, the trial may have limitations relating to duration, users, functionality, storage, modules or other features.
HYRO Technologies may change or discontinue a trial where reasonably necessary.
5. Software Features
Available functionality depends on the selected HYRO product, edition, configuration, deployment type and agreed scope.
Certain modules, reports, integrations, customizations or services may require separate configuration or commercial agreement.
6. Cloud, Offline and Other Deployment Options
Deployment options may include cloud, offline, local network, hybrid or other supported configurations depending on the selected product.
Availability of particular deployment options may vary according to technical and operational requirements.
7. Pricing and Quotations
Website information is provided for general information purposes unless expressly stated otherwise.
Final pricing, implementation charges, subscriptions, licenses, customization, support and other commercial terms will be confirmed through an applicable quotation, proposal, invoice or agreement.
8. Payments
Payment terms will be based on the quotation, invoice, subscription or agreement applicable to the customer.
Services may be subject to payment before activation, renewal, implementation or continued access where applicable.
9. Customer Responsibilities
Customers are responsible for providing accurate business information, authorized user details and other information reasonably required for implementation and support.
Customers are also responsible for maintaining the confidentiality of their usernames, passwords and access credentials.
10. Data and Backups
Data storage, backup and recovery arrangements may vary according to the software product and selected deployment option.
Customers using local or offline installations should maintain appropriate backups unless a separate backup service has been agreed.
11. Third-Party Services
Some HYRO solutions may integrate with external services or technologies. Availability and operation of those services may depend on the applicable third-party provider.
12. Intellectual Property
HYRO software, website content, branding, designs, documentation and related materials remain the property of HYRO Technologies FZE or their respective owners unless otherwise agreed in writing.
Customers receive only the usage rights provided under the applicable commercial arrangement.
13. Customization
Customized features, reports, workflows or integrations may be subject to separate scope, development time and charges.
14. Support
Support availability, response arrangements and included services depend on the selected software plan, maintenance arrangement or commercial agreement.
15. Service Availability
We aim to provide reliable software and services, but availability may occasionally be affected by maintenance, internet connectivity, hosting, hardware, third-party services or circumstances outside our reasonable control.
16. Limitation of Liability
To the extent permitted by applicable law, HYRO Technologies FZE will not be responsible for indirect or consequential losses resulting from website use, service interruption, customer configuration, loss of connectivity or third-party services.
17. Privacy
Information submitted through our website or services is handled in accordance with our Privacy Policy.
18. Changes to These Terms
HYRO Technologies FZE may update these Terms & Conditions when required. The latest version will be published on this page.
19. Contact
Questions regarding these Terms & Conditions may be sent to:
HYRO Technologies FZE
Email:
info@hyrotechnologies.com
Phone:
+971 56 508 5845